Shipping
Orders will be packed and shipped within two business days of the purchase date. We ship only within Australia and use Australia Post. We will ship to PO Boxes.
Please check your address details carefully to ensure your purchase reaches you as quickly as possible.
Returns
Unfortunately, we don’t accept returns or exchanges for change of mind but will happily exchange sizes provided the item is unworn, and in the same condition as when we posted it. The buyer will be responsible for the shipping cost of returning an item unless an item is broken, faulty, or sent in error. We can’t accept returns of perishable goods such as food.
If there are any issues with your order or you need to arrange a return or exchange, please call us on 1800 888 584 between 9am and 5pm, Monday through Friday. Alternatively, you can send us an email at enquiries@animalsaustralia.org.
